Shipments and returns

 

Deliveries are sent to the delivery address that you indicate, within a maximum of 7 working days for delivery in the Peninsula and 20 days for overseas for products in stock.

The Customer may select the shipping method from the possible to the shipping area. You should be aware that delivery times, quality of service, delivery point and the cost will be different for each form of transport.

GELSINDOLOR sends the orders to their customers through various courier companies renowned nationally and internationally, and through the State Postal Service. The delivery date of the Customer at the address depends on the chosen product availability and shipping area. Before confirming your order will be advised of the approximate delivery times. However, both these periods may vary depending on the specific circumstances of each order. In particular, the delivery times may be altered by extraordinary incidents in the transport and difficulties in delivering the goods.

If the Customer does not receive the order within that period can contact by phone GELSINDOLOR 965490403 or Customer PO on this website.

 

Withdrawal 

GELSINDOLOR grants Customer the option to cancel your order at any time and without cost if the cancellation is communicated before the order has been made available to the carrier for shipment. Otherwise you must wait to receive the order to process your return.

The Customer shall have a minimum of 7 working days from receipt of good, and Customer may return any item that is purchased from GELSINDOLOR long as the products have not been opened or used and retains its original packaging seal or .. The Customer shall notify GELSINDOLOR within the stipulated time and for any lawful means, the desire to exercise the right to terminate the contract.

The return shipment must be delivered along with the delivery order and if the invoice issued by GELSINDOLOR running the Client with the return postage.If a product other than that requested by the client was mistakenly delivered GELSINDOLOR, you will receive the right product, collecting the first, without any additional charge to Customer. If a product has reached the customer broken, damaged or in poor condition, will pay GELSINDOLOR picked up at home, replacing it with another in good condition, free of charge.

For any complaints or questions, contact GELSINDOLOR by phone 965490403 or Customer Service Section of this website.